IN OUR STORES

Blue Boutique has three locations in Utah. This page covers our store hours, age requirements, and in-store exchange policy. For orders placed on this website, please see our Return Policy and Shipping Policy.

This website contains adult material and is only suitable for those 18 years or older.

OUR LOCATIONS

Sugarhouse
1383 E 2100 S, Salt Lake City, UT 84105
(801) 485-2072
Monday-Thursday 12:30pm-9:00pm
Friday-Saturday 12:30pm-10:00pm
Sunday 1:00pm-7:00pm

West Valley
3361 S Redwood Rd, West Valley City, UT 84119
(801) 982-1100
Monday-Thursday 12:30pm-9:00pm
Friday-Saturday 12:30pm-10:00pm
Closed Sundays

Ogden
3365 Washington Blvd, Ogden, UT 84401
(801) 334-4228
Monday-Thursday 12:30pm-8:00pm
Friday-Saturday 12:30pm-10:00pm
Closed Sundays

AGE REQUIREMENTS

You must be 18 or older and show valid photo ID to enter the adult room in any of our stores.

You must be 21 or older and show valid photo ID to purchase smoking accessories. These items are sold in our stores only and are not available through our web store.

STORE EXCHANGE POLICY

Due to the nature of our merchandise and the fact that we are a privately owned boutique, we do not issue refunds by cash or card in our stores. Eligible in-store returns are handled through an exchange or store credit.

We will gladly exchange items for store credit that meet all of the following criteria:

1. Have not been worn or damaged in any way.
2. Have tags attached to merchandise.
3. Are accompanied by a receipt within 14 days.

For your safety, much of our merchandise is non-exchangeable and is final sale. This includes intimate apparel such as panties, hosiery, boxed lingerie and costumes. Other included items are lubricants, novelty items, accessories, wigs, tobacco products, holiday, seasonal and sale items, and all adult toy products.

SHOE EXCHANGES

Shoes may be exchanged for store credit within 48 hours of purchase with the original receipt. Shoes must be in their original condition and packaging, with no signs of wear. Trying shoes on indoors is fine; shoes showing wear on the soles or any outdoor use are not eligible. All shoe exchanges are subject to manager approval.

DEFECTIVE MERCHANDISE

If you believe an item has a manufacturing defect, please bring the item and your original receipt to the store where it was purchased, within 30 days, for evaluation. Damage resulting from wear, misuse, improper care, alteration, damage caused by wearing an incorrect size, or other damage occurring after purchase is not considered a manufacturing defect. Eligible items may be exchanged or issued store credit. No refunds will be given. Defective merchandise claims are subject to manager review.

Adult-room items may only be returned if they are defective or non-functioning, and the issue must be reported within 48 hours of purchase. Please bring the item, package, and original receipt to the store where the purchase was made.

WEB-STORE PURCHASES BROUGHT INTO A STORE

Web-store purchases may be brought to any of our three locations for eligible returns or exchanges, and will be handled according to the in-store exchange policy above. Our stores do not issue refunds to a payment card. If you need a refund to your original payment method, please use the mail-in RMA process described in our Return Policy.

Please contact your local store before bringing a web-store purchase in, so we can give you the right information for your item.

All exchanges are done at manager's discretion.